Cursor Insert India

Sales

Sales

Sales

Course Description

Module 1: Introduction to Sales

Understanding Sales as a Career & Business Function
B2B vs. B2C Sales Models
The Psychology of Selling & Buyer Behavior
Sales Ethics & Professionalism

Module 2: Sales Process & Methodologies

Sales Funnel & Customer Journey
Lead Generation & Prospecting Techniques
Qualifying Leads (BANT, CHAMP, MEDDIC)
Closing the Sale: Strategies & Best Practices

Module 3: Communication & Persuasion Skills

Effective Sales Pitches & Elevator Speech
Storytelling in Sales & Emotional Selling
Handling Objections & Overcoming Customer Hesitation
Negotiation & Persuasion Techniques

Module 4: Sales Strategies & Techniques

Inbound vs. Outbound Sales
Consultative Selling vs. Transactional Selling
Upselling & Cross-Selling Strategies
Using Data & Analytics in Sales

Module 5: Digital & Social Selling

Social Media Selling (LinkedIn, Twitter, Instagram)
Email Sales & Cold Outreach Best Practices
E-commerce & Online Sales Strategies
AI & Automation in Sales (Chatbots, CRM Tools)

Module 6: CRM & Sales Tools

Introduction to Customer Relationship Management (CRM) Software
Lead Tracking & Pipeline Management
Using HubSpot, Salesforce, Zoho, Pipedrive for Sales
Automating Follow-Ups & Lead Nurturing

Module 7: Sales Leadership & Team Management

Managing a Sales Team & Performance Metrics
Motivating & Training Sales Teams
Setting & Achieving Sales Targets
Measuring Sales Performance (KPIs & OKRs)

Module 8: Closing & Retention Strategies

The Art of Closing a Sale (Soft & Hard Closes)
Building Long-Term Customer Relationships
Customer Retention & Loyalty Programs
Handling Post-Sales Support & Follow-Ups

Course Syllabus

1: Introduction to Sales

2: Sales Process & Methodologies

3: Communication & Persuasion Skills

4: Sales Strategies & Techniques

5: Digital & Social Selling

6: CRM & Sales Tools

7: Sales Leadership & Team Management

8: Closing & Retention Strategies

Duration: 3 Months

(13 Reviews)

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