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Operations Management

Operations Management

Operations Management

Course Description

Module 1: Introduction to Operations Management

Definition & Importance of Operations Management
Role of Operations in Business Strategy
Key Operations Decisions (Process, Capacity, Inventory, Quality)
Relationship Between Operations & Other Business Functions

Module 2: Process Design & Optimization

Types of Production Processes (Job, Batch, Mass, Continuous)
Process Mapping & Workflow Analysis
Bottleneck Analysis & Capacity Planning
Lean Manufacturing & Six Sigma Principles

Module 3: Supply Chain Management (SCM)

Introduction to Supply Chain & Logistics
Procurement & Supplier Relationship Management
Inventory Control & Demand Forecasting
Just-in-Time (JIT) & Vendor-Managed Inventory (VMI)

Module 4: Quality Management & Continuous Improvement

Total Quality Management (TQM) & ISO Standards
Statistical Process Control (SPC)
Six Sigma Methodology (DMAIC & DMADV)
Kaizen & Continuous Improvement Strategies

Module 5: Operations Strategy & Competitive Advantage

Aligning Operations with Business Strategy
Cost Leadership vs. Differentiation in Operations
Agile & Responsive Operations
Benchmarking & Performance Metrics (KPIs)

Module 6: Logistics & Distribution Management

Transportation & Freight Optimization
Warehouse & Inventory Management Systems
Reverse Logistics & Sustainable Supply Chains
Role of Technology (AI, Blockchain, IoT) in Logistics

Module 7: Project & Risk Management in Operations

Introduction to Project Management (PMI, PRINCE2)
Risk Identification & Mitigation Strategies
Business Continuity & Disaster Recovery Planning
Performance Measurement & Control

Module 8: Technology & Innovation in Operations

Automation & Robotics in Operations
Digital Transformation & Industry 4.0
Data Analytics & AI in Operations
Cybersecurity in Operational Systems

Course Syllabus

1: Introduction to Operations Management

2: Process Design & Optimization

3: Supply Chain Management (SCM)

4: Quality Management & Continuous Improvement

5: Operations Strategy & Competitive Advantage

6: Logistics & Distribution Management

7: Project & Risk Management in Operations

8: Technology & Innovation in Operations

Duration: 12 Months

(9 Reviews)

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