IT Certificate

Module 1: Introduction to IT & Computer Systems

• Basics of Hardware & Software
• Operating Systems: Windows, Linux, macOS
• File Systems & Data Storage
• IT Career Paths & Certifications (CompTIA, Cisco, AWS, Google IT)

Module 2: Networking & Security Fundamentals

• Types of Networks: LAN, WAN, VPN, Cloud Networks
• Network Devices & Protocols (TCP/IP, DNS, DHCP)
• Basics of Cybersecurity & Firewalls
• Network Troubleshooting & Performance Monitoring

Module 3: IT Support & Help Desk Essentials

• IT Troubleshooting & Problem-Solving
• Installing & Configuring Hardware & Software
• Remote IT Support & Ticketing Systems
• IT Documentation & Service Level Agreements (SLAs)

Module 4: Database Management & SQL

• Introduction to Databases & SQL Basics
• Relational vs. NoSQL Databases
• Writing Queries & Managing Data (CRUD Operations)
• Database Security & Backup Strategies

Module 5: Programming & Scripting

• Introduction to Python, Java, JavaScript, or C++
• Basics of Web Development: HTML, CSS, JavaScript
• Automation with Bash & PowerShell
• API Integration & Data Processing

Module 6: Cloud Computing & Virtualization

• Introduction to Cloud Services: AWS, Google Cloud, Microsoft Azure
• Virtual Machines & Containers (Docker, Kubernetes)
• Cloud Security & Backup Solutions
• Deploying & Managing Cloud Applications

Module 7: Cybersecurity & Ethical Hacking

• Introduction to Cyber Threats (Malware, Phishing, Ransomware)
• Security Best Practices & Encryption
• Ethical Hacking & Penetration Testing Basics
• Compliance & Data Privacy (GDPR, ISO 27001)

Module 8: IT Project Management & DevOps

• Agile & Scrum Methodologies
• CI/CD & Automation Tools (Jenkins, GitHub Actions)
• Managing IT Projects & Teams
• IT Documentation & Compliance