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Communication

Communication

Communication

Course Description

Module 1: Introduction to Communication

Definition & Importance of Communication
Types of Communication: Verbal, Non-Verbal, Written, Visual, Digital
Elements of Effective Communication
Barriers to Communication & How to Overcome Them

Module 2: Verbal Communication Skills

Speaking Clearly & Confidently
Tone, Pitch, and Voice Modulation
Storytelling & Persuasive Speaking
Active Listening & Feedback Techniques

Module 3: Non-Verbal Communication & Body Language

Understanding Body Language & Facial Expressions
Eye Contact, Gestures, and Posture
Cultural Differences in Non-Verbal Communication
Building Trust & Influence Through Body Language

Module 4: Written Communication Skills

Structuring Professional Emails & Reports
Business Writing: Memos, Proposals, and Formal Letters
Persuasive & Concise Writing Techniques
Editing & Proofreading for Clarity

Module 5: Public Speaking & Presentation Skills

Overcoming Stage Fright & Nervousness
Structuring a Speech or Presentation
Engaging the Audience & Using Visual Aids (Slides, Charts)
Handling Q&A Sessions & Difficult Questions

Module 6: Communication in Professional Settings

Business Communication Etiquette
Conducting & Participating in Meetings
Negotiation & Conflict Resolution
Networking & Relationship Building

Module 7: Digital & Social Media Communication

Writing for Social Media & Digital Platforms
Personal Branding & Online Presence
Virtual Meetings & Video Conferencing (Zoom, MS Teams)
Managing Crisis Communication in the Digital Age

Module 8: Interpersonal & Cross-Cultural Communication

Understanding Different Communication Styles
Communicating Across Cultures & Diversity Awareness
Emotional Intelligence & Empathy in Communication
Team Communication & Collaboration Strategies

Module 9: Persuasion & Influence in Communication

The Art of Persuasion: Aristotle’s Ethos, Pathos, Logos
Selling Ideas & Influencing Decisions
Handling Objections & Difficult Conversations
Assertiveness vs. Aggressiveness in Communication

Course Syllabus

1: Introduction to Communication

2: Verbal Communication Skills

3: Non-Verbal Communication & Body Language

4: Written Communication Skills

5: Public Speaking & Presentation Skills

6: Communication in Professional Settings

7: Digital & Social Media Communication

8: Interpersonal & Cross-Cultural Communication

9: Persuasion & Influence in Communication

Duration: 3 Months

(2 Reviews)

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